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Best Cloud Email Services for Businesses
Just how crucial is it to choose the right email service provider for your business?
Emails have become an unavoidable part of every business in today’s world. They have proved to be the easiest and most convenient methods of communication in a business. They are a great means of communication both inside as well as outside an organization. Usually, the most important information is disbursed through emails into the organizations and outside the organizations as well.
Along with being a great means of communication, emails also serve as a medium of storage of important files that can be retrieved anywhere anytime with a few taps and an internet connection. Many businesses choose their email service providers (which are undoubtedly an important part of a business) from the most popular and familiar brands, but should they rely only on the name and brand image of email service providers for making their decision? Of course not! For something so important, it is necessary that the options be investigated and evaluated and then a decision is made about picking an email service provider because emails are one of the most frequently used service of a business. There are some email services providers that not only safely and securely allow you to send emails in and out of your organization and business, but they also allow you to update a calendar, share other information like contacts, etc. through the email services.
What options to consider when choosing an email service provider for your company:
We have carved out a list of the things you should look for before deciding on which email service provider you want to choose for your business. The following options should be considered which will be helpful for your company if they come with your chosen email service provider:
- Custom Domains: This option allows you to make email addresses especially for your company using a specific chosen name for the domain of the email address
- 24/7 Support: This option is the availability of a support system 24/7 that helps you with your difficulties and answers all your questions for you.
- Security Features: It includes measures taken by the email service provider company to reduce chances of hacking and other risks by using firewalls, virus filtering, etc.
- Mailbox Storage: Storage to store more than 2 GBs to assist your employees easily.
- Sending size limit: Emails often have a certain size given to which a file can be sent. If the size of the file exceeds the given limit, the file cannot be sent through an email. So, the best email service providers offer bigger sizes for this purpose.
We have carved out a list of the things you should look for before deciding on which email service provider you want to choose for your business. The following options should be considered which will be helpful for your company if they come with your chosen email service provider:
- Custom Domains: This option allows you to make email addresses especially for your company using a specific chosen name for the domain of the email address
- 24/7 Support: This option is the availability of a support system 24/7 that helps you with your difficulties and answers all your questions for you.
- Security Features: It includes measures taken by the email service provider company to reduce chances of hacking and other risks by using firewalls, virus filtering, etc.
- Mailbox Storage: Storage to store more than 2 GBs to assist your employees easily.
- Sending size limit: Emails often have a certain size given to which a file can be sent. If the size of the file exceeds the given limit, the file cannot be sent through an email. So, the best email service providers offer bigger sizes for this purpose.
Best Cloud Hosted Email Services to opt for:
- Office 365: It is for companies that use multiple Microsoft apps
- G Suite: This is for simplicity and keeping everything on the cloud
- Zoho Workplace: This is for email hosting and collaboration tools on a tight budget
- Rackspace: This is for companies that only need email hosting
- GoDaddy: A flexible web hosting provider that offers various tools to satisfy various website needs.
All of the above-mentioned email service providers provide the additional options aforementioned along with the basic options that are provided by any and all email service provider companies.
Benefits of cloud email services
• One primary reason for the popularity of email hosting services is that businesses get to make use of great email services without needing extra capital manpower to manage it.
• Email hosting services also help people to achieve their organizational goals. When it comes to businesses, whether offline or online, email hosting has a vital role since it ensures stable communication.
• Businesses also get to enjoy a credible profile as the email address would have the business’s domain name.
• Another added advantage of email hosting services is the security they provide. With a domain managed email, you can easily lock out the employees that have been fired so that they don’t sabotage your business. On the other hand, having an email account with a Gmail account only gives fired employees free reign to do whatever they want even if it means hurting your company.
If you need help in making an Optimal Decision about which Service provider to choose for your Business, give us a call @ (732)702-5332
What’s a CRM?
When you first start a business, managing all the information about your customers and contacts is relatively easy. However, once your business starts to expand, and more employees and customers start to become a part of your business, there is plenty of data. While the growth and expansion of your business is a great thing, information is spread across spreadsheets, memories, notepads, etc. which brings about the need to organize it. This is where CRM, Customer Relationship Management, comes in.
How can CRM help?
CRM can be described as a class of software tools with which organizations keep track of information like purchase history, preferences, personal information, progress, and history. Moreover, it will track all information linked to all of your prospects and make all the information accessible from a central location.
Train your employees
Hardly anyone would disagree with the benefits of CRM. However, if your employees cannot use CRM in the right way, then the tool just becomes a filing system that you invested considerable time and money in.
While training your employees, focus on helping them understand all the information that is being presented. Then, take a short quiz and offer periodic testing and restraining to ensure they retain all things taught.
Set up some basic guidelines
The effectiveness of CRM, as well as the benefits you get from it, depends on your business. If your employees fail to make use of the full potential of CRM, or if they misuse it, then the tool won’t function properly.
Thus, you should establish some rules about how to use CRM, so that all employees are on the same page. In fact, you can even make it your policy that every new lead must be processed via the CRM. With the right use of a CRM system from the very beginning, you can guarantee a more unified team and a smoother transition.
Move toward automation
CRM benefit your business by doing most of the work related to customer relationships. Thus, most tasks involving data entry can be automated.
For this reason, you should automate as many tasks as possible. Not only will this decrease the chance of errors, but it will also save your employees’ time that they would otherwise have to spend on menial, repetitive tasks.
Start collaborating more
CRM has the potential for improving your company’s cooperative efforts. Since the same information is accessible to various departments, CRM helps to decrease confusion.
So, whether the customer is speaking with an IT professional, a salesperson, or someone else from your organization, every employee will have the same updated information and program which allows them to ensure excellent customer service. This intracompany collaboration will allow the same efficiency and continuity as if it were handled by just one employee.
Take advantage of your data
The primary purpose of the CRM is to organize large amounts of data. However, many organizations fail to benefit from this collected data.
Using a CRM with built-in analytics features as well as advanced programming that mines the stored data, you can produce valuable conclusions that can be used to make better decisions in the future. If you are not analyzing the data your CRM stores, then all the collected data is just going to waste.
Not sure which one to choose, and need help choosing CRM, We Can help. We work with many Vendors and can match your Business with the Right one. give us a call at 732-702-5332 or Email us at info@advancepcservice.com